PDA

View Full Version : Still waiting for goods from Online Equestrian Store


Teej
8th March 2010, 05:20 PM
I ordered and paid for some travel boots nearly 2 weeks ago from Horse Loverz, thought I'd get them well in advance for our move. The boots haven't arrived, the company haven't responded to my emails and I've not be able to get them on the phone. I tried to email them about another product and they didn't respond! I ended up buying the boots because they had been reduced from 40 to 12 !!

The good thing is that I paid through paypal and have raised a dispute with them so I'm hoping to get my money back.

vels mum
8th March 2010, 05:26 PM
Thats awful, I hope you get your money back!

Poppy and Harmony
8th March 2010, 05:31 PM
I very nearly ordered a few things off there, glad i didnt now!

Teej
8th March 2010, 05:45 PM
I've just received an email from Paypal telling me that the dispute is now resolved and the funds including postage are back in my paypal account! :D Thank heavens for paypal!!

My Crazy Clan
8th March 2010, 09:30 PM
with paypal would be as much help to me!

glad you got your funds back

Teej
8th March 2010, 11:02 PM
with paypal would be as much help to me!

glad you got your funds back

Thanks Rhea - did you have a problem with paypal? If so, their disputes process seems very straightforward to use and they do respond which is great.